Clear Psychiatry FAQs

We offer a wide range of mental health services for children and adults

We are expert led and therefore take a holistic and personal approach

We are also accepting clients who want to transfer their follow up appointments to ourselves and/or want to review their treatment

Yes. We are able to see clients online as well as face to face in our wilmslow clinic, we also have therapy rooms in Poynton

Our ethos is to provide great quality expert led care that is transparent and dependable.

Clear Psychiatry is a family run business that does not rely on any outside investors and we want to keep it that way

Please contact us at any time via email, [email protected] OR alternatively fill in the contact form below OR give us a ring on 0330 043 3713

There are no cancellation charges if you inform us at least 48 hours prior to your scheduled appointment.

For unforeseen circumstances requiring cancellation within 48 hours of your appointment please refer to Cancellation Policy

It is important that you are able to make a formal complaint when you feel your care has not met your exepctations, or you feel that your needs are not being met. Please complete a complaints form by visiting the complaints tab at the bottom of the page

Clear Psychiatry is committed to protecting and respecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Data Controller and ICO Registration
Clear Psychiatry is the data controller for the personal data processed through this website and in the provision of clinical services.

Clear Psychiatry is registered with the Information Commissioner’s Office (ICO) under registration number ZB718571.

Payment Information
Clear Psychiatry does not store, process, sell, share, rent, or lease credit or debit card details. All payment transactions are handled securely by authorised third-party payment providers. Clear Psychiatry does not receive or retain full card details and will not pass credit or debit card information to third parties.

Personal Data
Clear Psychiatry will only collect and process personal data that is necessary for the provision of clinical services, administrative functions, and legal or regulatory obligations. Personal data will not be sold or shared with third parties for marketing or commercial purposes.

Personal data may be shared where necessary with trusted third parties (such as clinical systems, payment processors, or regulatory bodies) strictly for the purposes of delivering services, meeting legal obligations, or safeguarding patients. Any such processing is carried out under appropriate data processing agreements and in compliance with UK GDPR.

Data Security
Clear Psychiatry implements appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration, or disclosure. These measures include secure systems, access controls, encryption where appropriate, and staff confidentiality obligations.

While all reasonable precautions are taken, Clear Psychiatry cannot guarantee the absolute security of information transmitted electronically, including via the internet.

Data Retention
Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected, including compliance with clinical, legal, regulatory, and professional record-keeping requirements.

External Links
The Clear Psychiatry website may contain links to external websites. Clear Psychiatry is not responsible for the privacy policies, content, or security of third-party websites. Users who provide personal information to external websites do so at their own risk and should review the relevant privacy policies of those providers.

Policy Updates
Clear Psychiatry reserves the right to update or amend its Website Policies, Privacy Notice, and Terms & Conditions from time to time to reflect changes in legislation, regulatory guidance, or operational practices. Any changes will take effect immediately upon publication on the website. Users are encouraged to review these policies regularly.

Your Rights
Under UK GDPR, you have rights in relation to your personal data, including the right to access, rectify, restrict, or erase your data, and the right to object to certain processing activities. Further information on how to exercise these rights will be provided in Clear Psychiatry’s full Privacy Notice.